Shipping policy
All orders are processed within 1–3 business days after receiving your order confirmation email.
Because we operate using a dropshipping model, orders are fulfilled by our international suppliers. During peak seasons, processing times may be slightly longer.
You will receive a shipping confirmation email once your order has been dispatched.
Shipping Times & Delivery Estimates
We ship worldwide.
Estimated delivery times:
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UK: 5–10 business days
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Europe: 5–12 business days
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USA & Canada: 7–14 business days
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Rest of World: 7–20 business days
Delivery times are estimates and may vary depending on your location, customs processing, and local postal services.
Shipping Costs
Shipping costs are calculated and displayed at checkout.
Occasionally, we may offer free shipping promotions.
Customs, Duties & Taxes
For international orders, customs fees, import duties, or local taxes may apply once the shipment reaches your country.
These charges are the responsibility of the customer. We are not responsible for delays caused by customs.
Order Tracking
Tracking information will be provided via email once your order has shipped.
Please allow 2–5 days for tracking updates to appear in the system.
Incorrect Address
Please ensure your shipping address is correct before placing your order.
We are not responsible for orders shipped to incorrectly provided addresses.
If you need to update your address, contact us within 12 hours of placing your order at:
teamzenithgoods@gmail.com
Delays
While we aim to deliver within the estimated timeframes, delays can occur due to:
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High demand periods
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Customs clearance
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Postal service disruptions
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Weather or unforeseen circumstances
We appreciate your patience and understanding.
Lost or Damaged Packages
If your package is lost or arrives damaged, please contact us within 7 days of the expected delivery date.
Include:
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Your order number
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A description of the issue
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Photos (if applicable)
Email: teamzenithgoods@gmail.com